USA & Canada: (877) 276-5745 | En Mexico: (638) 383-0700

USA & Canada: (877) 276-5745 | En Mexico: (638) 383-0700

Home Watch Services

Stewardship of your property, Advocates in your absence
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Casago’s Home Watch Services

Stewardship of your property, Advocates in your absence

three people meetingWhen you hire Casago to care for your property, we work with you one on one to develop a customized care plan based on you and your homes individual needs. Every property is different and we believe it is important to treat each individual home and its owner with the specialized care and attention. While the basis of our care will be standard with every visit we also provide a range of optional service to choose from. Need something not listed? Give us a call and let’s talk!

Upon completion of each visit, we generate a detailed inspection report of what we found and email it directly to you so that you know right away what is going on with your home. Should a situation arise that requires immediate attention, we will phone you to advise you of the problem and steps to mitigate any possible damage.

Each visit includes the following services:

  • A complete walkthrough of each room noting any problems with the walls, ceilings, floors and windows
  • Check the refrigerator
  • Run the garbage disposal
  • Run all the faucets to ensure traps are filled with water, preventing sewer gases from entering your home
  • Check the plumbing underneath all sinks and behind toilets
  • Flush all the toilets
  • Check the thermostats ensuring that they are set to vacancy temperatures and that the temperature reads as it is set
  • Inspect the exterior of the home for bird holes, stucco problems, etc.
  • Inspect the landscaping to ensure it is being maintained
  • Inspect the pool and/or water features to ensure they are being maintained
  • Start your cars if requested
  • Check your mailbox/forward important mail upon request
  • Water interior plants
  • Check water softener
  • Check garage
  • Check all windows and doors to ensure they are secure

Additional Services

  • Grocery shop prior to your arrival
  • Arrange for fresh flowers upon your arrival
  • Meet service people
  • Oversee and update you on construction projects in your absence
  • Receive deliveries
  • Arrange and execute, cleaning services
  • Arrange for window washing
  • Supervise repairs
  • Take and send digital photos of your property

If it is not listed, ask us! We will try to accommodate your needs


I signed on with Casago some months prior to the fire/mudslides in Montecito followed by two immediate bookings over the Thanksgiving and Xmas Holidays. Due to the unforeseen happenings and mandatory evacuations the tenants could not remain in my home. In my absence, Mr. Farnsworth, General Manager and Mr. Kevin Snell, Property Services Manager were diligent in their responsibilities caring for my property at a very difficult time for all concerned. Mr. Farnsworth went beyond the call of duty in keeping me advised daily as events unfolded and the safety of my home. In the many years leasing my home I am impressed with the work ethic of Mr. Farnsworth and his attention to detail. It is very comforting to know he is managing my home during my absences and feel very fortunate in having him with this responsibility on behalf of Casago. Signed: A Happy Customer
Client Since 2017
Georgina Larsen
I would like to thank you and your staff for taking such good care of my condo in Bucerías, Nayarit. We are always able to relax and enjoy our time here as well as our time back home in Canada as we know our place will be well looked after. Your cleaning people do an excellent job and even when we are not in Mexico our condo is regularly checked on and maintained. Roberto, you do a great job of checking my mail and paying all my bills on time and in
Client Since 2016
Paige Grunberg

Whatever your needs are when you arrive, we are here to help. Just ask!

Are you arriving late in the day? Casago will grocery shop for you and have your fridge stocked with whatever you need to start your stay off right. Would you like fresh flowers waiting for you?

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