With her permanent residence at a significant distance from the vacation rental property, Maralee was seeking peace of mind and confidence in management. She found both with Casago. The team at Casago strives for excellence and Maralee has repeatedly witnessed how they achieve and often surpass that standard.
Location
Santa Barbara, CA
Home Specs
2B 2B
6 Guests
THE EXPERIENCE
Maralee Armstrong on California’s Central Coast was captivated from the moment she contacted us by phone to inquire about Casago’s vacation rental and property management services. She recalls, “I was greeted by an actual live voice. After a couple of phone interviews as well as an in-person meeting, we signed on with Casago. We could not find a single reason not to.”
Maralee’s seaside retreat is 85 steps away from the “world’s safest beach” in Carpinteria. However, it is too great of a distance for her family to manage the property themselves. They have owned their first short-term rental property for over five years. After two years of frustration, discouragement, and financial headaches of working with their initial property management company, they turned to Casago and have never looked back.
In purchasing another vacation rental recently, Maralee emphatically remarked, “There was no question about who will manage it. After 3 years of partnering with Casago, I am still treated as if I’m their only client.” The 400% increase in revenue over the first two years of having their property with another management company is just “icing on an already solid business relationship we’ve established with Casago.”
“There was no question about who will manage it. After 3 years of partnering with Casago, I am still treated as if I’m their only client.”