If you’ve ever arrived to a perfectly timed welcome, a birthday surprise arranged with a personal touch, or a holiday moment that felt truly effortless, there’s a good chance Lidia Sandoval Suarez—also affectionately known as Tita—had something to do with it.
At Casago in Rocky Point, hospitality isn’t just a service. It’s a promise. And Tita embodies that promise every day as the heart of our concierge team. From planning special events and anniversaries to organizing local experiences or simply making sure your stay begins with a warm, thoughtful welcome, Tita turns moments into memories.
Her dedication to exceptional service makes every guest feel seen, cared for, and truly at home—even when they’re miles away. That’s the kind of hospitality that doesn’t just meet expectations… it redefines them.
Here’s to the people who make every stay unforgettable. 🧡 ✨