Sunchase IV #715 - Gulf Views, Pools & Hot Tub

The Views

Condo has nice views that wrap around the living room. Furniture needs to be updated but had a great time

Although we experienced a few minor issues at the beginning, the place was amazing and the view was absolutely beautiful. We truly enjoyed our stay and would definitely choose to stay here again.

This condo is the perfect combination of luxury & comfort! Nothing beats the views! I love that there’s so much to do on the property itself and is also walking instance to so many good restaurants and shops! I highly recommend staying here!

I am writing to provide feedback regarding our recent stay. While we appreciated the opportunity to stay at the property, there were several maintenance concerns that significantly impacted our experience. Upon arrival, we noticed visible damage to the ceilings in both the shared bathrooms and the primary bathroom. On the first morning, we woke to a substantial amount of water on the kitchen and hallway floors due to a leak from the ceiling near the washer and dryer. Unfortunately, this also resulted in some of our clothing becoming wet and soiled with ceiling debris. We promptly contacted Vacasa and the Sunchase office, and maintenance was sent to address the issue. We were informed that the problem had been resolved and that the leak was related to the air conditioning system. However, the following day, we returned to find that the leak had recurred, with water again coming through the ceiling. We managed the situation as best we could by placing a bucket to catch the water and using available towels to clean up the water and debris. Additionally, the shared bathroom experienced ongoing leakage from the ceiling into the sink area, leaving the counter and surrounding space consistently wet. Due to these conditions, some members of our group needed to use alternative areas for basic routines such as brushing their teeth. Another concern was the condition of the windows. The view was a primary reason we selected this property; however, it was significantly obstructed by condensation between the panes, suggesting broken seals, as well as general cleanliness. When attempting to clean one window, it appeared they had not been maintained for some time. We also observed that the living room furniture, particularly the white couch, had visible staining that appeared to include food residue and other soiling. Due to the condition, we did not feel comfortable using this furniture during our stay. Lastly, while the appliances were functional, they appeared quite dated, with visible rust on the oven, and some of the deck furniture was broken and not usable. We were very disappointed with our stay and had ongoing concerns regarding the safety and persistence of the leaks. After check-out, we visited the Vacasa office in person and spoke with a representative, who indicated that a partial refund would be issued. To date, we have not received a response or any refund. There were also positive aspects of the property worth noting. The beds were comfortable, the sheets were clean, and there were plenty of towels available, which we were especially grateful for given the circumstances. The location to the beach was excellent, and the views from the balconies were truly beautiful. The primary suite offered views of the parking area and bayside, while the two additional bedrooms had ocean views, with one providing both ocean and bay views. The kitchen appeared to be well-stocked with cookware and utensils, and we appreciated the cabinet with family games.

The view is great. The location is good. The development itself is well maintained with the exception of hallway carpets The unit itself needs some renovation. Mattresses and living area furniture could be replaced. Burned out lights replaced.