Diamond Beach Resort Seawall Stunner

The property is great, my particular unit was decorated perfectly and so comfortable. We love the pool lazy river, especially the pool bar. The staff at the bar is always super.

Beautifully appointed condo

I’m usually a “glass-half-full” person, but I believe prospective renters should have a clear understanding of the space they’ll be renting. Here’s my experience with this unit. We were quite disappointed with the condition of the unit. I don’t mean to be harsh on the owners, but it’s evident that renters haven’t been taking good care of their property. There are numerous items that need repair or replacement, including the shades, freezer and fridge shelves, the bunk bed, lamps, toilet seats, dishes, and the laundry machine. The provided laundry and dish detergent were also ineffective, leaving most of the dishes with stains or spots.The most frustrating aspect was that the unit wasn’t thoroughly cleaned before we checked in. There was dirt and sand in the guest bedroom bed, clothes left behind by previous tenants, a dirty used bandaid on the tub rim, hair on the counter, smudges all over the balcony windows, and wet, dirty socks in the laundry machine. Our feet turned black from walking around barefoot the first afternoon.We contacted Vacasa and requested that they come back to change the guest linens and mop the floor. Vacasa promised to come, but no one ever did, and there was no follow-up.On a positive note, we absolutely love Diamond Beach Condos. The staff is always professional, helpful, and friendly. The lazy river and game room are two of our favorite activities, and we love the location. We will be back to Diamond Beach, but not to this unit.

Diamond Beach is an awesome place with awesome amenities, but Vacasa did not support the customer

Other than those issues, we still had a great time and enjoyed our stay. The condo has a beautiful view, and we really liked the location. With some improvements to the cleaning, maintenance, and small details, this could easily be an excellent place to stay.

Lots of room for the family in this condo. Great views and balcony seating. Kitchen is well stocked with utensils but zero coffee staples, so bring your own! Furniture and accessories show signs of plenty of happy, family vacations so you don't have to worry about it being untouchable. Everything was good. Bring your own bed pillows if you're pillow picky:)