Semiahmoo Retreat - Unit B

House is sparse and not very livable. Futons were listed as queens and were only doubles which made for an uncomfortable stay. Hot tub was not there even though listed. Zero communication from hosts even after reaching out through booking portal and via phone number four different times, including an issue with the furnace/hot water heater that was beeping/showing an error and disrupting us during stay. Separate listing upstairs and very easy to hear upstairs noise and footsteps. Sadly, we live in the area and will not be recommending this stay to anyone as there are several lovely and well managed properties nearby.

The first photo and amenity listed were a private hot tub. When choosing a home, we had specifically searched for Vacasas with private hot tubs. We chose this one. Upon arrival, the tub was empty, dirty and broken. It was difficult to get ahold of the manager - she does not answer her phone and leaves messages on “read.” Vacasa was contacted multiple times and after a refund was offered, there was no follow up despite me reaching out multiple times. I had an Airbnb once with a similar issue, and they immediately sent out a worker to fix the tub and even compensated us a free night. Overall, terrible management and customer service this time around with Vacasa and the local property manager. Furthermore, the kitchen sink was clogged and overflowing, dishes were dirty, and the house dirty itself (hair on the couches, fingerprints in the bathroom, dirty hardwood). A beautiful location, but the Vacasa management itself was very disappointing.

No way to control heat/AC. We were FREEZING. No hot tub as promised in listing and even if it worked it is definitely not "private". Kitchen sink clogged. Used toilet plunger to unclog but there was also no stopper so couldn't fill to clean. Kitchen sink faucet loose, spins all around, difficult to adjust handle on/off/temp. TV did not function as promised in listing. No Roku cable. No Netflix. Does NOT sleep 8 guests as promised. Was not "well-equipped kitchen". Only 4 plates. Only 2 pots. No pans. No hot pads or wash cloths to do dishes. No mixing bowls. No salt. Not even close to "luxurious". Sparse, sterile, cold. No couch in TV area. Bar stools too high. No table. Space heaters blew outlets. Other heater didn't work. Upstairs tenants smoking. Can hear their EVERY MOVE (and they were trying to be quiet).

The views from this rental are amazing! Sunrises and sunsets are spectacular.

The view was absolutely amazing, especially the gorgeous sunsets. It was truly a highlight of my stay. The house itself was very comfortable and well equipped, making it a pleasant place to relax. The location was great, offering convenient access to local attractions and amenities. The local manager was very quick to respond to all questions and comments. Was truly a pleasure to work with.

The view from the deck of this place was incredible. We also loved soaking in the hot tub. The kitchen is not very well equipped. There was no salt and pepper, no big mixing bowls, the oven didn’t work, and the toaster oven they had in place of the oven was not the best replacement. We had trouble cooking pizzas. It wad also very cold inside and there was no way to control the heating. The staff person brought a portable heater to us right away when we called, so she was very responsive and helpful. It was very clean, and the beds were comfortable. The layout was kind of awkward, because there was only a TV in one room and that was the same room with a big pool table and only two chairs. It would’ve been nice for the room with the couches to have a TV. I would probably stay here again, I would just bring my own kitchen stuff. The deck and the view mostly made up for the inadequacies inside the home.