Sandcastle South 1102

Fire pits

The view was amazing, the room fit our needs and was very clean.

Outer building showing wear, BUT room very nice

The room itself is clean and has an awesome view of the ocean. The building is poorly maintained. There were no staff available to answer questions and no luggage carts, leaving us to make multiple trips up to the 11th floor. The mattresses were old and very uncomfortable but everything was clean.

The only plus was that room faced the ocean. Indoor pool was dirty and was not heated as advertised, 1 hot tub not working, in general property was old, run down, dirty. Outdoor tables were rusty, elevators gross, were scary and shook badly. One elevator kept taking me to the 12th floor when I needed to go to the ground level. The 12th floor buttons did not work and I would've been stuck up there and walk down the stairs. Luckily the elevator opened and i was able to get in. Needless to say we did NOT stay the second night and decided to drive the 3 hours back home at 9:00 at night. The only plus was that the room directly faced the ocean. This is not the hotel i booked. We were "moved" here, because our room at Landmark wasn't ready. Supposedly they had a major repair and the room was too dirty.... Overall, terrible experience. I would like my money refunded. I did not choose this hotel.

It's a great view