Chillville 1635

The house was maintained well. Aside from the spider issues and the sheets having stains, it was a pleasant stay. I wold book again especially if I knew my concerns were corrected.

The garbage disposal in unit wasn’t working. I called the customer service number in the Vacasa app. The rep assured me a ticket was created, but no one ever called me back or came to fix it. Also the sliding glass window blinds only had about 3/4 of them present. The rest were missing which didn’t allow for full closure of them in the evening/night. The dryer in the unit took at least 3 cycles on high heat to get the load fully dry. On a positive note, the beds were comfortable and the shampoo/conditioner and soap provided in the showers smelled nice. The unit also stayed cool enough despite being on the 3rd level.

I have no complaints about the property. It was clean and had everything it listed, except just know when booking this property only 3 people are allowed to swim with the one and only pool pass that is provided. So I definitely wouldn’t recommend booking this property if you have more than 3 people who want to swim. And don’t bother trying to reach out to Vacasa about it because they won’t do shit about it.

There was plenty space and it was nice and clean

I like the place at first spacious for our kids and us . However the staff at the property was rude and left a bad taste in my mouth . We were harassed and I don’t appreciate it . The staff should be less judgmental and more helpful we paid good money to stay there and enjoy our time

We enjoyed our stay and the room was clean and the location was nice. The neighborhood was quiet and friendly and we were overall pleased and will return again!