Pili Mai 12H

Pili Mai is conveniently located to restaurants, shops and the beach in Poipu. The condo itself has a great floor plan that provides families both adequate space and nice spots to sit and socialize. The grounds, pool and gym are all very good. Kids loved to play in the open spaces outside the condos. The only issue is the noise created by people walking around in the unit above. In our case, it was not a serious issue as they went to sleep around the same time as we did.

Great location, comfortable place with good amenities.

This is a ground level unit where you will hear sound throughout the day. If you are not a heavy sleeper, you may awake to sounds of movement around you. The location is good however not sure if the costs reflect a well rested time in Kauai.

The condo was very nice and located so conveniently to golf. It is also close to great beaches, and amenities. But the water control system used by Vacasa is very restricting and needs to be modified. The loss of water while taking a shower is more than annoying.

Great place for our family to stay. Place was clean and spacious. Our only issue was the AC wouldn’t go down below 75.

This property has many attributes making it a 5 star vacation rental. The location is great for access to the Poipu area. The condo is clean, spacious, comfortable & the supply of essentials (toilet paper, paper towels, dish soap, dishwasher pods, laundry pods, shampoo, conditioner, body wash, body lotion) is generous. All our favorite amenities were included such as air conditioning, washer/dryer, reliable Wi-Fi, upscale kitchen appliances (including convection oven) & well stocked serve & cook ware. Vacasa is also deserving of a 5 star rating. Booking, check in & check out was quick, easy & highly automated. Their 24x7 customer support gave us peace of mind. Contrary to other comments criticizing the notes & labels throughout the condo were overdone, we found them helpful, making it quick & easy to find what switch controls which light/fan. With no fault to Vacasa or the owner, the property has one drawback that is totally dependent on the occupants of the condo above this unit. We experienced 3 renters during our 2-week stay here & we had the misfortune of experiencing a lot of noise, especially for 7 days when a family with 3 very young children were staying there. We heard them running back & forth seemingly non-stop for hours. We tried to shrug it off, but when it repeatedly occurred past 10pm and then past midnight when they hosted a birthday party, we called Vacasa asking for help in enforcing the “quiet” after 9pm policy. After our call to Vacasa, the children running continued for the remainder of their stay, but did go quiet after 10pm. As a ground floor unit, we were glad we didn’t have to carry our luggage up the stairs to a 2nd floor unit. If the renters of the unit above are respectful and courteous of the “quiet” after 9pm policy (or you are a very sound sleeper), this property can offer you a 5-star experience.