Hale Hawaii Ohana | 31-Night Minimum

The house is nice with a pretty quiet neighborhood. That is until the local residents use the long straight road in front of the house for their personal atv/dirt bike race track. It happened a few times in the 31 days we were here & thankfully they only make a few passes & then seem to have had enough. We were told the house was cleaned & ready for us earlier than expected if we wanted to check-in to only find dirty floors, a coffee pot with coffee grounds left in it so long it turned into a science project. There was hair still on the furniture & in the shower drains. They reached out the same evening & wanted to "make sure their cleaning meets our expectations & could we reply with a rating 1-5". I did not rate them, just sent the photos we took & told them to rate themselves based on those photos. That took them 3 days to get someone to come & do a better job cleaning the house. Within 3 days I made a list of repairs that should be addressed soon, & while I specified they did not need to be done before we left, they should be looked at before the next guest arrive so they may have a better experience. 9 days later Vacasa reached out & said "the local caretaker would like to stop by to address the concerns I had sent them". Well we checked out without any contact from the local caretaker. Now that just became a trust issue when you say you are going to do something and then don't. Good luck & hope your stay here is enjoyable & uneventful.

Very friendly neighborhood.better like roosters,steady crowers.

Had a wonderful time at this house while staying on Big Island. Beautiful, clean new and modern house. That was very nice to come home to every day. Property host was also readily available for any questions or concerns, and I thank her for that! Overall five-star stay, everything expected and a nice neighborhood