Driftwood Villa 267

It’s a little much carrying your luggage up and down 3 flights of stairs. We would not rent another dog friendly condo. We love dogs but the smell on the furniture is too much.

The location

Perfect size for a getaway anniversary weekend for my wife and I. Having the amenity card is nice for access to the bathrooms at the beach. Better be in good shape, though, to climb up and down the stairs to the condo.

This was such a cozy condo! Had everything we needed! Would recommend and I would stay here again!

When we arrived, I did my normal wipe down of surfaces for sanitation purposes as I do at every place we stay. What I did not expect is to find that the condo was filthy! The cleaning wipes I used were black after wiping everything down. There was dirt on the bathroom sink, stains on the rim of toilet, and the shower was covered in soap scum. The kitchen appliances were dirty, with the stove looking like something had boiled over and no one wiped it up. I had to sweep the entire condo as there was dirt and crumbs on every seat. When I moved the nightstand slightly to vacuum, I found a pair of men’s underwear! Definitely didn’t give us a good feeling that anything had been cleaned. The local office was already closed, not sure why it would close at 5 when check in was at 4. We called vacasa and spoke to numerous people and shared photos of the condition of the condo. After several hours, we finally heard from a manager named Marty. We were at the point of leaving and staying elsewhere for the night. Marty came over with new linens and bedding, and also offered for us to stay at another unit. We decided to stay since we had already cleaned and vacuumed. While our experience was not great, I do appreciate Marty’s prompt response on that first day. I told him to please review the photos we sent, and asked for some sort of refund. We had to follow up with him on our last day and he did refund the cleaning fee. This unit is in desperate need of a deep clean, new paint, and new furniture. The chair in the living room was so torn up and peeling, it definitely needs to be thrown out. Overall, I would not rent this condo again and I would think twice about booking through Vacasa again.

We really enjoyed our stay at 267 Driftwood! The stairs were a hike whilst carrying luggage/groceries - even for 2 healthy young folks - so keep that in mind if you have any mobility issues. The house was plenty spacious for our group with the bedroom and the loft, which afforded more peace and privacy than expected