Fourth floor spacious, beachfront condo with views - close to entertainment

The view of the beach and ocean was perfect. We could open the sliding doors annd listen to the sounds. The location was good. Pool and spa were well maintained.

Proximity to the beach

Our stay at Island Princess Unit 402 was largely positive in terms of the condo itself, cleanliness, and location. However, our overall experience was significantly impacted by ongoing construction noise that was not properly disclosed or handled. Vacasa did not disclose ongoing construction at the time of reservation, which is critical information for guests planning a vacation. The first written notice about construction was sent on the morning of January 20—after our stay had already begun. More importantly, after receiving that notice, we spoke directly with a Vacasa agent by phone on January 20 at approximately 11:15 a.m., who assured us that the construction was not taking place in the part of the building where our unit was located. That information turned out to be inaccurate. In reality, construction was occurring directly on the parking ramp below our unit, producing loud, persistent noise for the entire day, every day, during the final five days of our stay. This substantially disrupted what was meant to be a relaxing vacation. We have video evidence documenting the noise both inside and outside the unit. While Vacasa later stated that there were no internal notes documenting our phone conversation, the lack of internal documentation should not negate the guest’s experience—especially when the impact was so obvious and prolonged. We believe Vacasa has a responsibility to: • Disclose known construction issues before booking • Provide accurate information when guests inquire • Take accountability when misinformation materially affects a guest’s stay This situation was disappointing and avoidable. Future guests should be clearly informed so they can make an educated decision before booking. We hope Vacasa will improve transparency and communication to prevent similar experiences for others.

The beach and views

Everything was perfect and we will definitely be staying again

Love the complex and the location.