Bright oceanfront condo with pool, hot tub, sauna, tennis & central AC

everyone is very friendly

I use to love this place but it’s really changed negatively since this new ownership. So sadly this is my experience. The issues I had.. Having stayed here 5+ times since 2021, this was my worst experience. Sadly this place needs a deep cleaning. Replacing the stained chair, stained pillows on bed, the mattress needs to be replaced (the foam cover in the closet I bought 2 years ago and even that doesn’t help) My experience was: I paid $2000 for 8 nights. I arrived 5 min before time and some guy was there putting two new pans from the box into the cabinet. Never washed them. Didn’t say welcome. Didn’t seem excited. Just said we could come in. After he left I went to the bathroom as we had waited, and there was poop in the toilet and something black on the seat. I didn’t take a pic because gross. There was no key card for the hot tub and amenities. Also no beach or pool towels. I’m literally overlooking the pools and can see the beach but no towels. I called..took three separate phone calls to explain there was not a clean toilet, it wasn’t clean under the bed, dusty and stuff under it, stainless had marks on it. Refrigerator had food on it side by sink. Rust on chairs outside got on my new beach towels I had to buy. Bedroom tv didn’t work either. I was told they would relay my info. Which this use to be privately owned. Then Vacasa. Now whomever owns it isn’t even located “on island” which apparently means they aren’t in the United States. They said nice things but couldn’t help. It took 24 hours to get the access card. They said they would clean it again but never showed up. I had terrible times using the “portal” with this new group. Why the local managers who had my phone number could never reach me is so confusing. I lived here or on the beach so…I was around! I was so tired of calling about the issues I gave up. After the convo a couple times explaining why every place I’ve ever been to provides beach towels. This place use to have 8 of them. We flew in. How are we supposed to pack beach towels? I watched other families use towels provided by their unit and just found it ridiculous. I was actually asked by someone on the phone working for this new company if in the description did it say beach/pool towels were provided. I said well there is a toilet and it didn’t say toilet paper was provided so stupid reasoning. By the way, I was kind. Respectful and patient. I just chose not to keep calling as this was my vacation and my time. At some point I guess they reimbursed me $85. Was never told. This was so disappointing. Pool and beach towels never provided. The kitchen lacked basic supplies/ingredients. Nothing to cook with, no oil, no butter NO salt or pepper. EVERY other place I’ve ever been to has supplied. Top it off, taking off the pillow cases last day and my pillow was disgusting. Stains all over it. Pic provided. Positive: view and location wonderful, nice white towels, huge tv in living But look at the grossly stained pillow…so..

No private washer / dryer Elevator was not working Not enough towels or wash cloths for week if I had know that the washer / dryer wasn’t inside the condo I would have brought more but I was expecting a washers d a dryer Will not be staying at this resort again

Clean and cozy! Great view of the pool and ocean! Would definitely stay here again!

We loved everything from the room and the views

We loved our stay in this unit. This was our second time staying in this particular unit, and we couldn't have asked for a better condo. Wonderful view of the beach from the balcony, and located very close to the entrance to the beach, the onsite restaurant, as well as multiple swimming pools. We already can't wait to come back!