Amazing Seventh-Floor Condo in Beachfront Resort with Free WiFi, Shared Pool

Continually being railroaded by Vacasa about some mysterious “Local Team” about our air conditioner not working for 24 hours. It wasn’t until I informed them of the health issues I have that made me having working, circulating air a necessity until they took it seriously. We did not have an air conditioner technician even come to take a look at the unit until 24 hours after arriving which was SEVEN PM on Saturday night which just so happened to had also been Valentine’s Day. So after spending over 6 hours on the phone with Vacasa and VRBO trying to find out some resolution to the problem- it’s the cherry on the cake to still being getting lead on by Vacasa about some sort of compensation for what was supposed to be a weekend of relaxing that has turned into a nightmare.

The view and location is GREAT. The condo itself needs updating. The living room furniture is actually dirty.

People around us were nice. Our condo was not. Would not stay at Pslams again.

The location was great.

The view and peacefulness

The condo itself is great--very spacious, good size balcony, great view, large kitchen. But all of the prior reviews about the living room furniture are true, and the photos do not reflect the true condition. Actually the sofa is not quite as bad as the chairs--there is a very old looking brown chair that has the seams showing. But the real eyesore is this chair and ottoman that is so stained I couldn't tell what the original color was (yellow? green?). Whether the furniture was actually clean or not, that chair and ottoman make the whole room look unclean--so much so that my husband went to Target to get cheap bedsheets to put over them before he would sit on them. The same is true for the cushions on the balcony. Everything else was great or at least okay. While it didn't ruin our trip, the quality was not up to the amount of money we paid nor what we have experienced at other Orange Beach condos (we go every year). Also, we were offered a late checkout - which we accepted, but then got locked out of the condo a full hour and a half before our checkout time. There was no one on the premises to help and we finally got someone from Vacasa on the phone who was able to get us back in. I would not stay here again.