Private home in a golf community with wraparound porch and a pool shared with the adjacent sister property

We loved staying in Kiva! The area is so nice. We wanted to love this house, but it needs a lot of work! None of the TVs in the bedrooms worked!! The wifi is amazing, so take your iPads or computers to be able to enjoy a show in your bedrooms. The other big problem was the trash- it smelt TERRIBLE!!! We had raccoons on the property at night to raid the garbage cans!! There was mold on the vents upstairs and 2 of the toilets had issues flushing… it just needs a lot of TLC. Showers worked great, the kitchen is AMAZING and fully stocked with pots, pans & cooking utensils!! The ice maker works in the fridge which is HUGE for our cold drinks! The house was clean and well furnished, in fact the decor is perfect for a beach house!!

Loved the set up of home. The pool was perfect for the family .

Poor response from the company on our complaints

I wouldn’t book this property. As some of the items below weren’t an inconvenience for our group, some were. This property could use some cleaning up for the future tenants. For starters, nothing in the description talks about being in a private community… or about the private entrance. When putting in the address into the gps it takes you to a locked entrance. Without looking at a map or driving around we wouldn’t have figured out there was another entrance we needed to drive through. Kitchen has no kitchen towels. After contacting customer service via text and being ignored I went and bought my own. While looking for skillets to use to cook… there was food still caked on pans. Which it’s not a huge deal, but it’s an inconvenience of having to wash these items before using. The upstairs master bathroom leaks into the kitchen/hallway on the second floor. The upstairs master bathroom / bedroom has mold growing on the ceiling and in the ceiling vents. The other bedroom on the upper floor ceiling vents are covered in mold. (Assuming that’s why they were closed). The TVs in the bottom floor bedroom and the two on the top floor don’t work. The remotes won’t work with the TVs. The outside patio area needs to be cleaned up. Very surprised to see how ran down the landscaping area is with all the leaves and debris. Especially being in this type of neighborhood, you’d think it’d need to have an HOA and need to be cleaned up. The pool area is disappointing especially all the furniture. It definitely needs a good power washing. I’ve messaged customer service the first two days we were here asking for kitchen towels and the leaking ceiling and the issues were ignored. The toilet in the bottom floor bathroom was reported about it not flushing properly on Monday, no one came out until Tuesday and we weren’t even notified they were heading this way. I got a call saying they were here while we weren’t home. And it’s still not fixed. After using the toilet, when going to flush.. the bowl just fills up with water and then doesn’t go down. We’re having to plunge it for it to be cleared to go down. Communication needs to be fixed and updated on its rental sites to explain this property.

The home itself is spacious and beautiful. The outdoor living space and pool have the potential to be lovely but are overgrown and poorly maintained, resulting in unbearable biting insects. Beach access is a fairly long walk, but the problem is the steps up and down and a walkway that is largely covered with sand that make trips to the beach a lot of work. The beach itself is uncrowded and gorgeous.

The home itself is perfect. The outside is awful bees nest everywhere on the home pool was filthy an so was back patio an porches spent the first 4 hours of our stay cleaning so we could enjoy the outside. If you want to relax don't stay here due to lack of cleanliness