NTB3759 Surf and Sound

We really enjoyed our stay at Surf and Sound and found it to be spacious, comfortable, and perfectly located—just a short walk from the beach with beautiful views, especially over the Atlantic Intracoastal Waterway where we enjoyed watching the storms and sunsets. It was a great fit for our group, and the house was very clean when we arrived. That said, there were some maintenance concerns that should be addressed. When we arrived, we discovered wet drywall falling from the ceiling onto the floor and couch in the main living area due to a leak from the attic. A trash can had been placed under the leak (indicating the issue was known), but we were not informed about it in advance. We contacted Vacasa the day we arrived and were told the issue had been previously reported and we would hear from a manager. Unfortunately, no one followed up. We vacuumed the debris ourselves and the couch took a day or so to dry out. There was no leaking while we were there. There were a few other maintenance issues as well: – A hole in the ceiling over the front door from what appears to be previous water damage – Missing overhead lights and exposed electrical wires on the upper deck – A rusted doorknob and lock on the front door – Towel bars that were loosely installed and kept falling off the wall – A broken chair on the back deck – Poor water pressure on the top floor, specifically when showers were being used downstairs. Perhaps that's just what happens. – Incorrect Wi-Fi login information provided in the welcome email (we figured it out eventually) Overall, the house has a lot of potential and we loved the space, but it definitely needs some cosmetic repairs and more timely and transparent communication from the property management team. With some attention to these issues, it could easily be a five-star rental. We would rent it again!

We had an amazing week even though tropical storm Debby came up through and made it little rough to sleep or do anything.

We loved the proximity to the beach access and the glorious sound/sunset views from the home. The outdoor shower doesn’t really function well, even after being looked at by maintenance staff. The home was clean and comfortable for our family.

We loved the homes location and the views from both the front and back of the house. The home was spotless upon entry. Everyone we interacted with at Vacasa was helpful and pleasant. Unfortunately, this home is in need of some major repairs. There are exposed wires and the top deck railing was only attached by one nail when we got there. These issues need to be resolved immediately for guest safety. Otherwise the place was great!

The house is nice. It is in need of some care. I sent photos of the carport to Vacasa. Wind damage. Upstairs bedroom exterior sliding glass door doesn't lock. Everytime the washing machine or the toilet is used water comes from a white pipe with a red light on it. The smell is so bad you can't be outside.

We just stayed at Surf and Sound and could not have been happier with the house. It was very clean and the location was perfect (across the street from the beach with easy access). Though it may seem minor, we were especially appreciative of the fact that the beds were made when we got there!