September
22ND - 25TH

Casacon


Guadalajara,
Mexico

Welcome to CASACON

Casago’s annual conference, CasaCon, will be hosted in the vibrant city of Guadalajara, Mexico, from September 22nd to September 25th! The event will kick off with a casual meet-and-greet on the 22nd, where attendees can enjoy delicious Antojitos Mexicanos and network with sponsors, vendors, and other Casago teams. Over the next few days, immerse yourself in informative workshops, engaging activities, and ample networking opportunities. This year’s conference will feature a fantastic lineup of speakers sharing insights on the latest trends and innovations in the vacation rental and hospitality industry. Don’t miss out—register now to be part of CasaCon 2025!

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Guadalajara, Mexico

What To Bring

There are a few must-haves at the conference. This includes your laptop, Casago t-shirt, and more. View this checklist to make sure you’re prepared for CASACON.

Events Schedule

3:00 - 5:00 Pm

Registration

Kick off Casacon by checking in at the registration desk, where our team will get you set up for the week. Pick up your badge, grab your welcome package, and collect some Casago swag designed just for attendees.

5:30 PM - 8:30 PM

Welcome Dinner

Reconnect with old friends and make new ones as we officially open Casacon. Enjoy dinner together in the Grand Ballroom at the Hilton Midtown Guadalajara, our host hotel and conference venue.

8:00 AM

Registration Continues

If you missed the first day, don’t worry, registration remains open so you can grab your badge, welcome items, and get settled before the sessions begin.

9:05 AM

Steve Schwab, Opening Event

Casago CEO Steve Schwab takes the stage to officially open Casacon. He’ll reflect on what an incredible year it has been for Casago, from welcoming new franchisees, to expanding into new markets, to strengthening our community and of course, the Vacasa acquisition. Steve will set the tone for the week ahead with a message of vision, resilience, and growth.

9:35 AM

David Angotti - Keynote Speaker

David Angotti, a respected entrepreneur and thought leader in the vacation rental space, will share insights on the evolving future of our industry. Known for his forward-thinking perspective and ability to spot trends before they hit the mainstream, David will also be unveiling a very special product announcement.

10:00 AM

Workshops – Morning Sessions

Casacon is built on real learning. Dive into focused workshops with subject matter experts who are ready to roll up their sleeves and get into the details that matter to your business.

1:00 PM

Lunch

Recharge and network over lunch in the Restaurant Hart at the Hilton Midtown Guadalajara. A great time to connect with peers and share insights from the morning sessions.

2:00 PM

Workshops – Afternoon Sessions

Return refreshed for the second half of the day, where more workshops await with Casago experts to help you level up your knowledge

5:00 PM

Closing Day Statements

Day Two sets the tone with big announcements, learning, and community. You’ll leave energized by Steve’s vision, inspired by David’s innovation, and ready for what’s to come.

6:00 PM

Group Activity

Casago thrives on community. We’ll close the day with an interactive activity designed to bring us together, expect a mix of fun, collaboration, and connection. More info coming soon...

8:00

Registration Continues

Just arriving? No problem, our team is ready to welcome you and get you everything you need to jump right into the Casacon experience

9:05 AM

Justin Ford - Keynote Speaker

Industry leader Justin Ford takes the stage to discuss safety in short-term rentals. Expect actionable insights and strategies to elevate safety standards in your business.

10:05 AM

Workshops - Morning Sessions

Start the day with targeted workshops led by Casago experts. These sessions are designed to give you practical tools and tactics to take home.

1:00 PM

Lunch

Take a well-earned pause and connect with fellow attendees over a hosted lunch in the Hart Restaurant at Hilton Midtown Guadalajara. Share what you’ve learned, compare notes, and build new relationships.

2:00 PM

Workshops – Afternoon Sessions

Return for another round of high-value workshops where you’ll dig deeper into key areas of growth, operations, and leadership.

5:00 PM

Closing Day Statements

Day Three is where insights turn into action. With Justin Ford’s safety expertise and a full slate of workshops, you’ll leave with practical strategies ready to implement in your market.

6:00 PM

Group Activity

We’ll wrap up with another group activity—part team building, part celebration, and all about strengthening the Casago community.

9:05 AM

Matt Landau – Speaker Keynote

Hearing from Matt Landau is always a highlight. His perspective and storytelling leave audiences inspired, challenged, and motivated—don’t miss this session

11:35 AM

Workshops - Morning Sessions

Continue learning in the final round of expert-led workshops. This is your last chance to connect directly with our specialists before heading home.

1:00 PM

Lunch

One more opportunity to gather as a group, enjoy a meal, and reflect on the experience in the Hart Restaurant at The Hilton Midtown Guadalajara.

2:00 PM

Workshops – Afternoon Sessions

Round out Casacon with workshops that tie together the week’s themes and give you actionable steps to bring home.

5:00 PM

Closing Day Statements

Day Four closes Casacon with inspiration and celebration. From Matt Landau’s keynote to our farewell event, you’ll head home recharged, motivated, and connected to a stronger Casago community.

6:00 PM

Farewell Event – Dress Orange!

To close CasaCon, we will celebrate with a special “Dress Orange” Farewell Event. This evening is all about connecting with the Casago culture, and we encourage you to show your creativity—the more orange, the better! Let’s see what you’ve got!

[Casago Experts]

Casago Experts

SEO Strategy

Be found before your competitors and turn searches into bookings. Hosted by David Angotti — an SEO genius and industry leader — this workshop breaks down proven strategies that drive traffic and maximize visibility for your properties.

Homeowner Acquisition

Unlock proven tactics for bringing more homes under management. Hosted by Casago's VP of Franchise Operations, Alex Johnson, the mastermind behind Vacasa's homeowner signing machine, this session shows you how to attract, win, and retain the right owners for longterm success.

Fueling Growth with Casagrow & Audiences

Get the most out of Casago's powerful growth tools with Catrina Wakefield, Vice President of Franchise Sales Development. In this workshop, Catrina will show you how to harness Audiences and Casagrow to target smarter, capture more leads, and drive consistent growth across your market.

Shared Services and Preferred Vendors

Make sure you're getting the full value of being part of Casago. Hosted by Casago's Director of Partner Success, Jackie Norde, this workshop shows you how to unlock every shared service and preferred vendor benefit available to maximize your growth.

Communication Framework for Natural Crises

When disaster strikes, communication is everything. Hosted by Tracy Pogrelis, Sr. Director of Corporate Communications and PR, this session draws on her crisis expertise to give you the framework that keeps guests safe, owners confident, and your team in control.

Housekeeping with Durk Johnson

Celebrate the unsung heroes of your business. Hosted by Durk Johnson, a recognized industry housekeeping expert, this session dives into innovative ways to empower, recognize, and elevate your housekeeping teams.

Using Let's Go for KPIs & Goal Tracking (STROS)

Turn numbers into action and gain clarity like never before. Hosted by David Mejorado, one of the driving forces behind building the tools inside Let's Go, this workshop shows you how to set, track, and crush your goals with confidence.

Maintenance in Scalable Operations (STROS)

Transform maintenance from a pain point into a competitive edge. Get the systems and structure that keep properties running flawlessly at scale. Hosted by Scott Klein, Casago Partner Success Manager

Housekeeping in Scalable Operations (STROS)

The backbone of guest experience. Hosted by Laura Bowers, Casago Partner Success Manager, this workshop reveals insider strategies for scaling your housekeeping systems without ever sacrificing quality.

Attracting, Managing and Retaining Talent (STROS)

Strong teams don't happen by chance — they're built by design. Hosted by Rebecca Stentz, a seasoned Vacasa talent manager with experience in both the U.S. and Mexico, this workshop explores the people-first systems that drive scalable success.

Finance in Scalable Operations (STROS)

Turn financial chaos into clarity. Hosted by Dawn Yeskulsky and the PMSpros team, who are helping shape Casago's accounting standards, this workshop shows you how to build scalable financial systems that keep growth sustainable and profitable.

Rev Mgmt in Scalable Operations (STROS)

Stop guessing and start scaling with confidence. Hosted by Arthur Shaw, Casago Revenue Manager and expert in the field, this session delivers a proven framework for revenue management that works across any market.

Website Content Essentials: Build Trust, Drive Stays

Your website is your digital front door — make it count. Hosted by Shandra Keesecker, content editor and storyteller on Casago.com, this session highlights the value of local knowledge to build strength, credibility, and trustworthiness to drive bookings.

The Onboarding Playbook: Heroes or Zeros

Onboarding isn't just about the first impression — it's about laying the foundation for lasting success. This workshop dives into building an onboarding strategy that strengthens relationships, reduces churn, and creates long-term loyalty with both guests and owners. Hosted by Alex Pedigo and Ryan Tolley from Casago's sales team, you'll gain proven insights from two experts who understand how the right onboarding approach can turn every new connection into a thriving partnership.

New Learning Management System

Get an inside look at Casago's brand-new Learning Management System, built to take training to the next level. This showcase will walk you through the platform's features, how it streamlines onboarding, tracks progress, and empowers your team to continually improve. Hosted by Tom Beattie and Elizabeth Martin, two of the driving forces behind Casago University, you'll see firsthand how this powerful tool is set to transform the way we learn, grow, and perform across the network.